Southern Spas & Saunas BISHTA = British and Irish Spa and Hot Tub Association
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Terms & Conditions for Deposits

Once a deposit has been placed online you will be contacted by a member of our team, firstly we will let you know if the product is in stock or if there will be a lead time. We will also ask you questions about access, delivery, base and electrics. All electric work must be carried out by a qualified person.

If you are unsure about delivery costs please contact us before you place a deposit/order

The order will be confirmed in writing from Southern Spas & Saunas. If an order is cancelled for any reason within 14 days of placing your deposit you will get your full deposit back however if we have specially ordered your product with the supplier then the deposit will be returned when we have sold that product, this could well take a few weeks or in some cases months.

Southern Spas and Saunas only warrant any new products for a maximum of 1 year although your product will have a warranty for a lot longer by the distributor or manufacturer, in some cases this will involve terms. Please ask to see the individual warranties for a particular product before placing your deposit if you are unsure.

After 15 years in the Industry we have a lot of knowledge and experience, our showroom is online as we offer so many different products however we do have show spas at different locations across the country and attend our local County Shows. We are always happy to meet with you at either one of the distribution Centres to view products, Yeovil or Salisbury.

We are not here just for a quick sale we pride ourselves on looking after clients for years to come and apart from being available on the phone 7 days a week we have some great web sites for ongoing supplies for the future.

Thank you for looking and shopping with Southern Spas & Saunas Onlineā€¦

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